Service Coordinator

Pay: Up to $25/hour

Schedule: Monday-Friday, 7:30 AM-4:00 PM

Location: St. Paul, MN (Onsite)

Type: Temporary, with potential to convert to permanent

Position Overview

We're seeking a detail-oriented Service Coordinator to support daily service operations, manage work orders, and deliver excellent customer service. This role is ideal for someone who thrives in a fast-paced, service-driven environment and enjoys coordinating vendors, solving problems, and keeping operations running smoothly.

Key Responsibilities

• Process work orders from initiation through completion, including ordering parts and ensuring follow-through.
• Maintain accurate data within the service order management system.
• Research, develop, and maintain relationships to expand the service provider network.
• Prepare customer quotes including pricing, parts, and lead times.
• Track and log work orders daily to ensure timely progress.
• Provide a high level of customer service throughout the service process.
• Complete order processing for customer invoicing.
• Review and approve vendor invoices.
• Assist with additional tasks as assigned by leadership.

Required Qualifications

• Strong communication skills for interacting with customers, vendors, and facility teams.
• Ability to coordinate service calls by phone and email and follow up to ensure customer satisfaction.
• Ability to thrive in a fast-paced, technology-driven environment.
• Comfortable working independently and occasionally in a team setting.
• Strong organizational, planning, and multitasking skills.
• Analytical and problem-solving abilities.
• Basic understanding of accounting principles and processes.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Ability to work effectively across diverse teams, including remote offices.
• High School Diploma or GED required.
• Must be able to pass a criminal background check.

Benefits:

• Medical plans, virtual care, and emotional support services
• Hospital indemnity benefits
• Dental and vision coverage
• Accident & critical illness plans
• Life insurance & short-term disability (20+ hrs/week)
• Earned safe & sick time per local/state regulations
• Discount programs for entertainment, travel, shopping, and more

Perks & Work Environment

• Supportive leadership team
• Opportunities for growth, including hands-on technical training
• Veteran-friendly workplace
• Recognized with multiple national workplace and performance awards

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.